Here is a more detailed shipping policy for a better understanding of shipping options, timeline, charges included, and expectations while ordering products from our website:
- We undertake worldwide delivery. You can order from any location or country. The delivery time and shipping cost will depend on the location to which you wish the delivery to be made.
- Before placing the order, we recommend re-verifying the billing and shipping address, as we need the right address for timely delivery. Check for the charges applicable for the shipping speed you select before ordering from us.
- We maintain transparency in the invoice, stating the payment breakdown clearly. The details may contain charges for the item, handling, shipping, packaging, delivery, etc., as applicable.
- All the products are sent in discreet packaging to maintain your privacy. We will process the order as soon as the order payment is received. The standard delivery means you will receive the product in 6 to 12 days, while 2 to 3 business days are consumed if you choose overnight delivery.
- To help you keep a check on the shipment status, you will receive the order tracking ID and information once the product is shipped. Check your registered email address for communications from our end. If you do not find the email in your inbox, check other folders of your email.
- We do our best to deliver the products on time to your address. However, delay in delivery caused by natural disasters, festivals, local strikes, or circumstances not in our control is what we cannot be held responsible for. We hope you will cooperate in these matters, and we will also try to do what we can to deliver the order to you at the earliest.
- If the order is undelivered because no one is present to collect the parcel or the address is incorrect, the package will be sent back to the warehouse. Re-shipping charges will apply if you still need the product to be delivered to the location.